Speech Summary: How to speak so that people want to listen — Julian Treasure

  1. “Gossip: Saying ill of someone who is not present. We all know perfectly well that the people gossiping, five minutes later, will be gossiping about us”.
  2. Judging
  3. Negativity
  4. “Complaining: People complain about the weather, sport, politics, about everything, but actually complaining is viral misery. It is not spread sunshine and lightness in the world”.
  5. Excuses
  6. Penultimate: Exaggeration becomes lying, and we don’t want to talk to people who are lying to us.
  7. “Dogmatism: The confusion between facts and opinions. If people convey their opinion as if they were facts. It’s difficult to listen to that”.
  1. Honesty
    Being true in what you say, being straight and clear.
  2. Authority
    Standing in your own truth.
  3. Integrity
    Actually doing what you say, being somebody that people can trust.
  4. Love
    Not the romantic love, but the love that wishes people well.

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